Shangri-La Mactan, Cebu Hotel Lapu-Lapu City, Lapu-Lapu City

My stay at this hotel was quite enjoyable due to the beautiful beach and its lush grounds, but the dining experience left much to be desired. While the rooms were spacious and had a lovely ocean view, they felt slightly outdated for a 5-star endorsement. On the bright side, the staff were attentive and the spa facilities were excellent. However, the food quality needs significant improvement.

We spent a lovely Christmas holiday at this resort, and while there were some great moments, there were definitely areas that need improvement. The resort itself is beautiful and family-friendly, especially with the water slides, but we encountered some flaws in service and room quality that detracted from our experience. The dining was mostly enjoyable, but the staff didn't always provide the level of service expected from a five-star property, which was a bit disappointing.

My stay at the hotel was absolutely delightful, with stunning views and an amazing location right by the beach. The ocean wing room was spacious and offered a serene escape, and I truly appreciated the attention to detail from the staff. However, there was a slight hiccup regarding the availability of certain amenities that needed a bit more communication. Overall, it was a fantastic experience with a few minor bumps along the way.

I had a lovely time at the hotel, with spacious rooms and stunning views. The staff was exceptionally friendly and made our stay memorable. However, I found the pricing for basic amenities quite excessive, which really took away from the overall experience. The dining options were delicious, but again, they seemed overpriced.

I had a lovely time at this resort, marked by friendly service and enjoyable beach experiences. The room was spacious and clean, but some amenities felt outdated and not ideal. Dining could improve, especially for gluten-free options. Overall, it’s a family-friendly place with great activities, though it does come with a hefty price tag.